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Royal Ace Casino casino/slots reviews — Royal Ace Casino Review

Isaac Payne

Author: Isaac Payne

Published: November 11, 2018 | Updated: November 06, 2025

Royal Ace Casino casino has been active since 2009 and operates on Real Time Gaming (RTG) software. This review covers the casino’s slot library, table games, promotional offers, banking options, and the long-standing withdrawal and support issues reported by players and watchdog sites.

We evaluate Royal Ace Casino casino/slots reviews from multiple sources and our own summary of user feedback to give you a clear picture: attractive welcome bonuses and a sizable RTG catalogue are tempered by offshore licensing, slow payouts, and mixed customer service. Read on to see if Royal Ace suits your needs.

Overall Star Rating: 2.5/5

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Website: royalacecasino.com
Online Since: 2009
Bonus: 200% welcome bonus up to $4,000 (tiers and terms apply) Claim Bonus
License: Costa Rica (offshore)
Software: Real Time Gaming (RTG)
Location: Costa Rica
Pros
Generous advertised welcome bonuses and frequent promotions
Large library of RTG-powered slots and progressive jackpots
US-friendly focus (accepts players from the US in many cases)
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Cons
Licensed in Costa Rica — limited player protection compared with major regulators
Numerous reports of slow or withheld withdrawals and withdrawal fees
Blacklisted / flagged by several review sites for payout and support issues

About Royal Ace Casino

Royal Ace Casino is an online casino operating since around 2009 and powered primarily by Real Time Gaming (RTG). The site targets players in the United States and other markets where RTG content remains popular.

The operator markets large welcome offers, ongoing promotions, and a catalog that includes slots, table games, video poker and progressive jackpots. Royal Ace runs tiered bonus campaigns and VIP incentives aimed at new and returning players.

Royal Ace is operated from Costa Rica, an offshore jurisdiction. Because it is not licensed by regulators like the UKGC or MGA, player protection and formal dispute channels are limited compared with regulated operators.

My Experience at Royal Ace (summary of reviews)

Across multiple review sources and player reports, Royal Ace’s RTG game selection and headline bonuses are attractive up front. The lobby offers classic and progressive RTG slots as well as standard table games and video poker variants.

However, many players report lengthy withdrawal processing times, unexpected fees, and slow support responses when cashout problems occur. These issues significantly impact the overall experience despite the generous bonus structure.

Customer service exists but is often slow to resolve contested withdrawals. Many watchdog sites caution players to verify payout methods and current processing times before depositing significant funds.

In short: the workhorse RTG library and big bonuses may suit some players, but the documented payout risks mean you should use caution and only deposit what you can afford to lose.

Typical deposit: $30+ | Time with site: various | Common complaints: withdrawal delays, fees | Software: RTG | Reputation: Mixed-to-negative among watchdog sites

"Large bonuses and a solid RTG library, but multiple reports of payout problems and slow support mean approach with caution." — Industry review consensus

Bonuses and Promotions

Royal Ace markets sizeable welcome bonuses and recurring promotions. Bonus values can look generous on paper, but wagering requirements and withdrawal restrictions often apply — always read the terms before claiming any offer.

Historically the site has promoted deposit-match bonuses, no-deposit offers, and VIP-specific incentives. Clearance of bonus winnings can be hindered by playthrough rules and restrictive T&Cs.

Typical Casino Welcome Bonus

Up to 200% welcome match (tiered) with potential total bonus value up to $4,000; wagering requirements and maximum cashout limits usually apply. Check the current promotion page for exact rates and terms.

No Sportsbook

Royal Ace is primarily a casino operator and does not run a dedicated sportsbook under the main Royal Ace brand.

Reload / Ongoing Promotions

Site-run reload bonuses and occasional deposit promos are offered to returning players. Terms vary and typically include wagering requirements and game restrictions.

VIP and High Roller Offers

Royal Ace historically runs a tiered VIP program with personalized offers for higher-tier players. Exact benefits vary and are subject to change; confirm cashout pathways for VIPs before committing large funds.

RTG progressive jackpots and occasional slot tournaments appear on the site; prize pools and entry rules depend on current promotions.

RTG progressive jackpots and occasional slot tournaments appear on the site; prize pools and entry rules depend on current promotions.

Other Bonuses and Promotions

  • No-deposit bonuses (historical)
  • Match deposit offers
  • Reload promotions
  • VIP/loyalty rewards (terms apply)
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How Royal Ace Bonuses Compare

Bonuses often look generous compared with regulated casinos, especially for US-facing players who have fewer options.

However, many regulated operators provide clearer terms, faster payouts and stronger player protections — areas where Royal Ace often falls short.

If quick withdrawals and regulatory oversight matter to you, MGA/UKGC-licensed casinos and other regulated operators are typically better choices.

Recommendation: If you consider Royal Ace for the bonuses, read all wagering and withdrawal terms, be conservative with deposit amounts, and confirm withdrawal methods and fees before playing.

VIP and Loyalty Program

Royal Ace has offered a tiered VIP program, giving higher depositors access to personalized bonuses, account managers and increased limits.

The program is activity-based; however, the value of VIP benefits can be limited if withdrawal processes remain slow or restrictive.

High rollers should confirm VIP terms and cashout pathways in writing before committing large sums.

Banking Methods

Banking options vary by player location. The site historically accepts Visa, Mastercard, Bitcoin, bank wire transfers and various e-wallets depending on the country.

Deposits

Minimum deposits reported around $30 in many reviews, though exact minimums depend on the payment method and current promotions. Availability of crypto or e-wallets can change over time.

Deposit MethodMin. DepositMax. DepositDeposit Now
Visa$30$5,000Deposit with Visa
Mastercard$30$5,000Deposit with Mastercard
Bitcoin$50 or equivalentN/ADeposit with Bitcoin
Bank Wire$100$50,000Deposit by Bank Wire
E-wallets$30$10,000Deposit with E-wallets

Withdrawals

Withdrawals have a reported minimum (often around $20) and advertised processing up to 0–10 banking days. Many user reports indicate significantly longer waits and occasional fees.

Players should be prepared to provide KYC documents, expect potential fees (reports ~5%), and allow for extended processing times if disputes arise.

Withdrawal Method Min. Withdrawal Max. Withdrawal Timeframe
Bank Wire$100$50,0005-20 days
Bitcoin$50 or equivalentN/AInstant to 10 days
E-wallets$20$10,0002-15 days
Visa/Mastercard$20$5,0003-20 days
Check by Mail$100N/A10-30 days

Casino Lobby

Royal Ace’s lobby centers on Real Time Gaming (RTG) software offering slots, table games and video poker. The selection includes classic and modern-styled RTG slots and progressive jackpot titles.

The RTG library provides access to many popular titles, progressive network jackpots and standard table games like blackjack and roulette, but the overall UI and graphics are less modern than top-tier regulated casinos.

Slots

RTG slots power the majority of the catalog — progressive and fixed-jackpot titles are highlighted. Players can find classic 3-reel and multi-line video slots among the offerings.

Slots include progressive jackpot examples and lower-stakes titles suitable for casual players; bet floors vary depending on the game and site limits.

Aztec’s Millions-style Progressive (RTG)
Aztec’s Millions-style Progressive (RTG)

A classic RTG progressive-format jackpot title historically associated with the RTG network and large pooled jackpots.

Sum of Fortune (RTG-style)
Sum of Fortune (RTG-style)

A multi-line RTG slot with moderate volatility and bonus features typical of older RTG releases.

Caesar-style Empire Slot
Caesar-style Empire Slot

Classic-themed RTG titles with medium volatility and straightforward bonus mechanics.

Classic 3-Reel RTG Games
Classic 3-Reel RTG Games

Low-variance, nostalgia-focused slots that appeal to players who prefer simple gameplay.

Table Games

A standard RTG table game selection includes multiple blackjack variants, roulette options, baccarat-style games and specialty table games. Rules and side bets vary by table and implementation.

Bets and paytables differ by table—always check individual game information panels for rules and RTP where available.

Poker

Royal Ace does not run a large dedicated poker room; some poker-style games or table variants may be available in the casino software, but there is no major independent poker network tied to the site.

Royal Ace Casino legion poker

Players seeking a full poker network experience should look to dedicated poker operators rather than Royal Ace.

Live Dealers

Royal Ace historically has not emphasized live dealer games the way modern live casinos do; the main offering is RTG RNG-based casino games rather than a large live-dealer lobby.

Royal Ace Casino live dealer

If live dealer play is a priority, players should consider alternative operators with established live casino platforms.

Casual Games

Specialty offerings may include keno-style games, scratch cards and other instant-win style games depending on the RTG package the site runs.

Royal Ace Casino — Casino and Reviews

Royal Ace Casino casino/slots reviews often highlight the generous bonus structure and the RTG game library.

As a primarily casino-focused operator, Royal Ace emphasizes slots, progressive jackpots and table games rather than sportsbook or esports products.

However, repeated withdrawal complaints and offshore licensing reduce overall trust in the operator for many players.

Sports

Royal Ace does not operate a sportsbook under the main brand; its focus remains on casino games and progressive jackpots.

Players seeking sports betting should consider specialist sportsbook brands with regulated operations.

Our review focuses on casino products, bonuses, banking and safety rather than sports markets.

eSports

Not applicable — eSports is not a core offering for Royal Ace.

Availability of virtual or novelty betting products depends on the site build and third-party integrations.

If eSports betting is important, choose a dedicated esports-friendly operator.

Virtual Sports

Virtual sports are not a primary focus for Royal Ace; availability varies by site integration.

Where present, virtual sports titles and mechanics depend on third-party providers and the RTG implementation.

Mobile Experience

Royal Ace’s platform is accessible via mobile browser and some RTG-powered implementations offer mobile-optimized play. The experience is functional but less refined than modern dedicated casino apps.

Compatibility and performance can vary by device and the particular RTG client used; we recommend testing your device before committing large deposits.

Safety and Security

Royal Ace uses basic security measures typical of offshore casinos, but because regulation is limited in Costa Rica, independent oversight and formal dispute resolution are restricted compared with MGA/UKGC-licensed sites.


Players have limited formal recourse if disputes occur. Verify current contact channels and KYC requirements before depositing.

How to Sign Up, Deposit, and Withdraw

Registration is straightforward — standard account creation with personal details is required. Players must verify identity for withdrawals per site KYC policies.

How to Deposit

Follow these steps to make a deposit at Royal Ace.

  • Create account → Login → Go to Cashier/Deposit → Choose a deposit method → Enter amount (min amounts may apply) → Complete transaction and claim any promo code if applicable.
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How to Withdraw

Follow these steps to request a withdrawal. Be prepared to provide KYC documentation and expect processing delays in some cases. [email protected]

  • Go to Cashier/Withdraw → Select withdrawal method → Enter withdrawal amount (meet minimums and any wagering requirements) → Provide KYC documents if requested → Await processing (be prepared for longer processing times than advertised)
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Final Verdict

Royal Ace offers a broad RTG game library and headline-grabbing bonuses which may appeal to players seeking large match offers, especially in jurisdictions with fewer regulated options.

However, the Costa Rica jurisdiction, repeated reports of slow or blocked withdrawals, fees and mixed customer service make it a high-risk choice. We recommend caution: deposit only what you can afford to lose and verify current payout procedures before playing.


Disclaimer

Gambling can be addictive. If you or someone you know has a gambling problem, seek help. Please review responsible gambling resources and consider limits before playing.

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